Taxi Claims
Service Information
Making a Booking
- How do I make a booking?
- Can I book multiple bookings?
- Where can I retrieve my booking?
- When will I know if my Ride is Confirmed and when will I receive Vehicle Details?
- I received a “We’re sorry we couldn’t find you a ride this time” message, why is that so and what should I do?
- I did not manage to book a ride and it is past the booking cut off time. What should I do?
Ride Journey
- What will my journey be like?
- When will I receive notifications or updates on the day of my ride? / I can't find my driver, what should I do?
- I am unable to swipe my boarding code, what should I do?
- What should I do if I am going to be late or missed my ride?
- Will the driver wait for me if I'm late?
- Why did I travel by a different route today? / Why does my travel time differ between days?