SWAT
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Recent activity by SWAT-
When will I receive notifications or updates on the day of my ride? / I can't find my driver, what should I do?
You will receive notifications when your vehicle is 10 minutes, 5 minutes away and a final one when your vehicle arrives. If you have difficulties locating your bus, please approach Transport Duty ...
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Can I book multiple bookings?
No. The application only supports one booking for each employee account per day. You have to be registered in the system in order to use the SWATBiz application. If you have entered wrong booking i...
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How do I register for the app?
Install the SWATBiz application and register for your account. Please contact Duty Manager if your account is not recognized in the system. Ensure location services and notifications are enabled fo...
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Can I register with a foreign phone number?
Yes, you can register with a foreign number as long as you can receive the OTP on that number via SMS.
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I am unable to swipe my boarding code, what should I do?
App Booking Please show the driver your ride confirmation ticket and inform him of your Name and last 4 digits of your phone number. He will manually board you via the driver application.
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Where can I retrieve my booking?
App Booking Select Menu > Manage Ride > Select the particular booking > tap on the Boarding Pass Before booking cut off time, your Bus ID and drop off location will be TBC. After booking cut off ti...
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What should I do if I am going to be late or missed my ride?
If you are going to be late to your current booking, please cancel and find an alternative.
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When will I know if my Ride is Confirmed and when will I receive Vehicle Details?
App Booking 150 minutes before the departure time, you will be prompted to check on your confirmed ride with your vehicle details. CarIf your booking is assigned to a Car, please proceed to RWS lev...
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When can I make a booking for my ride?
Booking is only available from 10 am on the day before departure and up to 3 hours before the respective departure time. If you see the banner "Out of Service Time", it means that the booking windo...
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What should I do if I forgot my password?
You can reset your password in the app by clicking ‘Forget Password’, please follow the instructions prompted on the screens.