SWAT

Dear passenger, we sincerely apologize for the inconvenience caused to you as our buses were unable to fetch you back home successfully.   Please help to fill up the claims form here accurately so ...

We’re always happy to help. You can drop us an in-app feedback and we will respond within 1 business day!

SWAT’s Terms and Conditions and Privacy Policy can be viewed in the app under Settings > Legal section.

You can reset your password in the app by clicking ‘Forget Password’, please follow the instructions prompted on the screens.

Yes, you can register with a foreign number as long as you can receive the OTP on that number via SMS.

RWS Employee are required to input a 10-digit unique identifier.This identifier is composed of the employee’s full 6-digit Employee ID, followed by the last 4 digits of their registered mobile numb...

You will require at least an Android 8.0 and above and an iOS system of at least 11.0 to download SWATBiz, refer to the following links to download for your device: Apple Store: https://apps.apple....

No, you are not allowed to change the drop off address after boarding the vehicle. In the event if you have entered a wrong address, you may ask the driver to alight you at a safe location during t...

SWAT uses a dynamic routing algorithm. This means that for every trip, we will generate the most efficient route based on that trip’s demand and other variables such as the traffic conditions. Henc...

Your driver will not wait for you if you are late. You are advised to be at the pick up point 10 minutes prior to your pick up time.